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The Pet Food Manufacturers’ Association (PFMA), Aviation House, 125 Kingsway, London, WC2B 6NH


PFMA is recruiting

Position: Membership & Events Manager

Salary: £24,000 pa

Location: Flexible – office / home working

Office: WeWorks, Aviation House, Holborn - dog friendly policy

An opportunity has arisen to join a small team at PFMA - the leading trade body for the UK pet food industry based in Holborn, London.

This is a full-time position for a Membership & Events Manager with initiative, a can-do attitude and strong attention to detail, to join our small and friendly, pet loving team. The role offers scope for training and development.

The key tasks will be:


·          Work with the Deputy Chief Executive to develop & implement a PFMA membership engagement strategy (goals and action plan)

·          Support on ongoing membership engagement process    

·          Refresh & maintain the PFMA New Member pack

·          Process new member enquiries

·          Improve existing PFMA membership promotion communications

·          Manage member turnovers and invoices (mainly April to June)

Website & database management

·          Website management

·          Regular updates to the members-only website and setting up new accounts for members

·          Management of data and contact lists (members and stakeholders)

·          Running various questionnaires and surveys (mainly December to March)


·          Working with the team and lead on the planning and delivery of events including London Vet Show, Annual Convention, Seminars, Committee meetings (date coordination, rooms, catering, potentially ad-hoc note taking)


·          General assistance for PFMA Press Office and Communications

·          Support on PFMA Twitter page & LinkedIn

·          Produce weekly Your News for members

·          Produce and distribute the PFMA Quarterly Newsletter - we are looking to revise this process. A task will be to research and recommend the best way forward. To then coordinate this going forward


·          Manage the PFMA mailbox. Respond / direct to colleagues

·          Coordinate education materials orders

·          Book keeping  

To apply, please send CV and covering letter to

Closing Date: 08 May 2019

Looking to hold interviews: Mid May   

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